⚠️ This KB is currently being rewritten. Please check back soon or contact support if you need help.

Existing Wavebox Pro users (pre-February 2023)

  • All Wavebox Pro seats for your organization have been migrated over to Wavebox for Teams.  
  • Your team settings, seat allocation, and subscription are all managed from one place. In the bottom left-hand corner of your Wavebox, click the ⚙ Settings icon, followed by My Wavebox. This will take you to the new Admin screens.
  • From there, you can manage all your team seats.  Please contact support@wavebox.io with any billing queries and we will get back to you straight away.

New Users (February onwards 2023)

Consolidated billing is supported in our Wavebox for Teams plan.

Please follow the instructions in this KB Article to get started.

Need more help with billing?

  • Please contact support with any billing inquiries, and we'll get back to you as soon as possible.
  • Note that consolidated billing can be set up with Stripe and credit card only and not with PayPal, unfortunately.
  • Please contact support if you have already purchased your own Pro seat using PayPal.